Policy and Notes
All drivers must be between the ages of 25 to 72 and have held a UK or EU licence for at least 2 years. Some overseas licences are acceptable subject to our insurers T&Cs and will have an increased excess depending on criteria please email for clarification.
All drivers, including additional drivers, must obtain a DVLA share code and advise us of any points endorsements or ban’s going back 11 years. These may be important even if they have expired. In addition, the hirer must also be the payee.
£250 due at time of booking. Remaining balance due 60 days before arrival. Should your booking fall within the 60 day window, full payment will be required
Full refund if cancelled 60 days before arrival or earlier.
NO REFUND is offered if cancelled less than 60 days prior to travel
You may want to consider purchasing your own travel insurance should you need to cancel due to illness or any other unforeseen circumstances.
A pre-authorization of £1000 is due one day before arrival and released 3 days after departure.
Any interior damage will be assessed when returning the Motorhome and charged accordingly as this falls outside the insurance T&Cs.
Pets
We are a pet-friendly rental company providing they are house trained. We must insist that dogs are kept off the furniture and any hairs be cleared away or a cleaning charge of £75 will apply.
All our vehicles are strictly NO SMOKING. Not only is it illegal to smoke in a hire vehicle, it’s also not very nice for our next customers to have to smell second-hand smoke.
Due to strict insurance rules, we are unable to insure sports or TV personalities.
As part of our insurance qualification, we need to see two forms of ID two weeks before the hire commences – these can be either one primary and one secondary or two primary. An annual council tax bill will be accepted. All other documents must be dated within eight weeks of the hire date. The ID and licence address MUST also match. A copy of the front and back of the licence must be emailed to the office and the ID must be shown on the day you collect the vehicle.
- Electricity
- Water
- Gas
- Broadband / landline
- Council tax
- TV licence
- Bank statement
- Credit card bill / statement
- Mortgage statement
- Polling card
- HMRC self-assessment / tax credit
- Student loan
- Shotgun licence
- Payslip
- Mobile Phone Bills
- Pension letters
- Car finance statement
- Loan statement
- Property deed
An annual council tax bill will be accepted. All other documents must be dated within eight weeks of the hire date.
Upon collection, one of our representatives will do a walk round with you, highlighting any damage and will take either a video or photos.
The hirer must also be the payee.
Any parking, speeding, congestion charges are the responsibility of the renter, therefore you will be charged accordingly along with any admin fees associated with the fine.
Vehicle
Ford Roller team 675, 6 berth. A spacious night’s sleep wherever you stay.
Living
Sleeping up to 6 people with both fixed and makeup beds. Alongside a moveable dining table.
Amenities
All Vehicles kitchen area comes
equipped with everything
you need to make your
adventure a real home away from
home experience.